About

Join Our Team

AML is growing! Check out our job postings below.

Do you love to compete? Are you hungry for achievement? Are you an A player? Do you want to work with other A players? For a company where culture is nurtured and managed as a critical source of advantage? Where every employee knows and cares about direction and strategy?

AML Oceanographic has clocked average annual growth of 20% over the past 8 years. How? Most importantly, we’ve built a team that provides outstanding service and truly cares about our customers. AML has a market reputation for two things:

  • Going to the ends of the earth to make our customers successful.
  • Bringing fresh ideas to an established market

We manufacture ocean sensing solutions – sensors, instrumentation, and deployment systems – for business and government customers on all seven continents. As a hi-tech business, our technical team includes experts and engineers with experience in the acoustic, mechanical, electrical, software, and embedded software domains. We operate from locations at either end of Canada: Halifax (Dartmouth), Nova Scotia on the Atlantic Coast and Victoria (Sidney), British Columbia on the Pacific Coast. Learn more about us here.

It goes without saying that we give preference to qualified candidates who already have had exposure to the oceanographic or hydrographic industries. Similarly, we see a formal education in Oceanography, Hydrography, Environmental Science, or Engineering as a significant advantage.

One last requirement: at AML, we’re looking for individuals who are excited by the idea of coming to work to contribute. We expect each of our team members to dedicate their hands, head, AND heart to his or her position.

How to Apply

To submit your application, select the job posting then click on "apply" and follow the steps. You can also submit your application package via email to hr@AMLoceanographic.com. In addition to your resume and cover letter, please clearly identify the personal values that you use to guide your decisions, and explain why these specific values are so important to you. Finally, please clearly indicate your compensation expectations. No phone calls please.

Operations

Mission of the Role

Parts never stop us!

Accountabilities

  • Team: Ensures every team member is an A player
  • Strategy: All team members endorse AML’s corporate strategy
  • Execution: Achieves plan in 6 of last 8 quarters, on time and on budget
  • Cash: Improves inventory turnover to 5 turns per year
  • Inventory Valuation Accuracy: NetSuite inventory valuations are accurate to within 1% at all times
  • Material Costs: Reduces parts costs by 2% per year for 3 years while maintaining required quality standards

Competencies

  • Leadership & Team: Is an effective enterprise leader and is able to create leadership capabilities in others: Enterprise thinking; Self-aware; Able to adjust own behaviour to match context; Able to create strong interpersonal bonds; Coaching and mentoring emerging leaders towards better; Understanding of how to manage culture; Team builder
  • Transformational: Knows, teaches, and applies growth tools and frameworks like One Page Plan, Rockefeller Habits, Metronome, 5 Dysfunctions, Top Grading
  • Relationship builder: Is able to build strong relationships with key stakeholders: Strong interpersonal skills; Sufficient application knowledge to be customer relevant; Able to add value to customers, suppliers, and partners; Ability to successfully balance conflicting interests
  • Strategic: Is able to assess value chain and ID opportunities; Is able to identify step changes required in supply chain model, sell impact, and execute accordingly
  • Manufacturing / Supply Chain: Able to prioritize appropriate frameworks; Knows, teaches, and applies best practices in manufacturing management (LEAN, JIT, supply chain, Six Sigma, and similar); Working knowledge of modern manufacturing techniques (injection moulding, machining, casting, PCB manufacturing, additive manufacturing)
  • Forecasting: Has the ability to marry demand forecasting with strategic and operational procurement decisions
  • Market Expert: Expert in the hydrographic, oceanographic science, environmental monitoring, and subsea positioning markets; Understands market, customer, supplier, competitor, and financial dynamics

Metrics

  • % of work order kits delivered to Production in full before business unit’s required by date (95% by year 3)
  • % of sales orders delayed by part availability
  • Inventory turns (5 by year 3)
  • Price improvement on current parts (2% per year)
Mission of the Role
 
Undisputed owner of inventory, physical and electronic!
 
Functional Accountabilities:
 
  • Kit delivery – Importance: 95% of WO kits delivered to Production before required by date in a manner that optimizes delivery schedule 
  • Inventory Quantity Accuracy – Importance: Netsuite item quantities are accurate to within 5% at all times
  • Inventory Receipts – Importance: Same day receipt of all inventory items to expected standard 
  • NC Creation – Importance: Creation of NCs that are inventory related 
 
Competencies:
 
  • Effective and proactive planner; understand what’s needed and by when; ability to prioritize
  • Ability to apply manufacturing best practices (LEAN, JIT, TPS) to inventory control and management.
  • Effective communicator. Responsive to the needs of manufacturing and proactively communicates issues.
  • Relationship builder; Commands the respect of affected individuals
  • Understanding of AML’s ERP system and it’s application to inventory management.
  • Familiarity with all parts that comprise AMLs product line; machined components, PCBs, molded assemblies.
 
Critical Metrics:
 
At AML, every position comes with a clear scorecard, designed to guide each employee towards ‘what is important’. The key metrics for this position are:
  • Kits delivered by required by date
  • Qty. of adjustments on core parts

Engineering

Mission of the Role
Creating fans from *#^%ups
 
Functional Accountabilities:
  • Technical support response within 1 business day of receipt
    • Customers feel that their support request is heard quickly
    • AML appears responsive to inbound customer requests
  • Technical Support Outcomes: Finds a way to resolve core issue meeting the customer’s level of urgency
    • AML identifies the true problem and responds accordingly
    • e.g. AML instrument suspected issue may actually manifest in a total loss of survey productivity and the appropriate response would be to get the survey going again and not simply fixing the instrument
    • e.g. we are not just issuing RMAs to fix problems, we get to the root cause
  • Customer outcomes: Customers are sufficiently impressed with AML’s technical support that it generates word of mouth referrals
  • Documents technical support problems and solutions
    • Technical support personnel are accountable for maintaining and improving how we document support cases. Some cases will require nonconformity (NC) reports per ISO 9001.
    • A growing list of previous answers are added to the website
  • Internal feedback: Ensures that product managers are made aware of potential design or product improvements
 
Competencies:
  • EQ – Innate ability to “read” the situation and assess severity
    • Customers will communicate that xyz is not working on their AML product, but rarely communicate what the real problem is. For example, they may report that a sensor is malfunctioning but their real problem may be that they are now unable to perform their survey operations. Is our customer frustrated? Are we delaying a project? Is there a business ($$$) impact as a result of this technical issue?
  • Communication – Prefers voice or video conference as primary method of reaching a customer. Excellent written and verbal communication skills.
  • Solution finding – Innate desire to understand instrumentation and subsea applications. Technical support personnel are not expected to know everything about AML’s equipment but they should be able to find any answer by researching, tinkering, testing, etc.
  • Instrumentation – Comfortable working with subsea instrumentation including normal operation as well as mechanical and electrical troubleshooting
  • Application knowledge – In depth knowledge of subsea survey, environmental monitoring, and ocean science applications. Knowledge of data loggers (non-AML), telemetry, and data processing techniques.


Critical Metrics:
At AML, every position comes with a clear scorecard, designed to guide each employee towards ‘what is important’. The key metrics for this position are:
  • $$$ impact to customer of open tech support cases (estimated)
  • NPS Score: “I would recommend AML to a colleague”